At ChimneyCaptain.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security.
Information Collection
We collect information from our customers in several ways, including:
- Information provided by customers during the account registration process, such as name, email address, shipping address, and payment information.
- Information collected through the use of our website, such as browsing history, purchase history, and IP address.
- Information collected through customer communication, such as emails, live chat sessions, and customer support calls.
Use of Information
The information we collect is used for the following purposes:
- To process and fulfill customer orders
- To provide customer support and assistance
- To send promotional emails and offers
- To improve our website and overall customer experience
- To detect and prevent fraudulent activity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. In certain circumstances, we may share your information with third-party service providers to assist with processing orders, providing customer support, or for marketing purposes. These third parties are subject to strict confidentiality agreements and are only permitted to use the information for the specific purpose for which it was shared.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and restricted access to sensitive information.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to personalize and enhance your experience on our website. You may choose to disable cookies through your web browser settings, but this may limit your ability to use certain features of our website.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to regularly review our Privacy Policy for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@chimneycaptain.com